Our
services
Strategy
Tailored strategies to elevate performance, experiences, and engagement
Sport Strategy
Every organisation has unique DNA, business needs, culture, and aspirations. Our High-Performance Strategy Development offering is crafted to co-design a structured strategy that aligns with these elements, arming you to play offensively.
Sport Strategy
Every organisation has unique DNA, business needs, culture, and aspirations. Our High-Performance Strategy Development offering is crafted to co-design a structured strategy that aligns with these elements, arming you to play offensively.
Experience Strategy
A strategy designed to deliver memorable experiences, placing the customer, fan or guest at the core. Utilising human-centred design, we co-develop a comprehensive experience strategy and roadmap tailored to your unique business goals, realities and customer expectations.
Experience Strategy
A strategy designed to deliver memorable experiences, placing the customer, fan or guest at the core. Utilising human-centred design, we co-develop a comprehensive experience strategy and roadmap tailored to your unique business goals, realities and customer expectations.
Journey Mapping
We map the different ‘zoom lenses’ of your customers, guests or fans' experiences, identifying their functional and emotional needs, expectations, pain points, and opportunities for improvement, ensuring they want to return for more.
Journey Mapping
We map the different ‘zoom lenses’ of your customers, guests or fans' experiences, identifying their functional and emotional needs, expectations, pain points, and opportunities for improvement, ensuring they want to return for more.
Value Proposition Development
We help you create and refine unique value propositions that place your customers, guests, or fans at the heart of your products, services and experiences. We ensure your offerings are aligned with what your audience truly values, highlighting what sets you apart in the market.
Value Proposition Development
We help you create and refine unique value propositions that place your customers, guests, or fans at the heart of your products, services and experiences. We ensure your offerings are aligned with what your audience truly values, highlighting what sets you apart in the market.
Business Shape
Optimising pathways and models to drive resilience and growth
BENEFITS
Scale With Speed
We offer tailored solutions, from strategy development and operational design to experience optimization and change enablement, ensuring your organisation thrives in a competitive landscape
Our Philosophy
We believe that a proactive approach is key to winning. To us, winning is multi-dimensional and can be measured in various ways. Here's how we define winning
Winning Experience
Winning Sports
Winning People
Our Philosophy
We believe that a proactive approach is key to winning. To us, winning is multi-dimensional and can be measured in various ways. Here's how we define winning
Winning Experience
Winning Sports
Winning People
Our Philosophy
We believe that a proactive approach is key to winning. To us, winning is multi-dimensional and can be measured in various ways. Here's how we define winning
Winning Experience
Winning Sports
Winning People
TESTIMONIALS
Loved By Innovators
We offer tailored solutions, from strategy development and operational design to experience optimization and change enablement, ensuring your organisation thrives in a competitive landscape
Wow, what a great gift! This is a really good result and report, with so many insightful data points on how to approach our L&D offerings and differentiate ourselves. This is a game changer. We really appreciate this huge effort!
Simona Turin
CEO, academyEX
Wow, what a great gift! This is a really good result and report, with so many insightful data points on how to approach our L&D offerings and differentiate ourselves. This is a game changer. We really appreciate this huge effort!
Simona Turin
CEO, academyEX
Wow, what a great gift! This is a really good result and report, with so many insightful data points on how to approach our L&D offerings and differentiate ourselves. This is a game changer. We really appreciate this huge effort!
Simona Turin
CEO, academyEX
Working with Nick on Northland Cricket's strategic planning process has been an exceptional experience. The process was thorough and well-structured, highly engaging and collaborative. Nick brought unmatched professionalism and communication, ensuring that the board and management were aligned and our stakeholders felt involved at every step. He brings an ability to address complex human and technical issues - often overlapping - in ways that are productive and positive, but which also deal with the 'gritty bits". The outcomes have been transformative, and the ongoing support has been instrumental in helping us achieve key goals and stay agile to new opportunities and the challenges our sport faces."
Derek Slater
Chair, Northland Cricket Association
Working with Nick on Northland Cricket's strategic planning process has been an exceptional experience. The process was thorough and well-structured, highly engaging and collaborative. Nick brought unmatched professionalism and communication, ensuring that the board and management were aligned and our stakeholders felt involved at every step. He brings an ability to address complex human and technical issues - often overlapping - in ways that are productive and positive, but which also deal with the 'gritty bits". The outcomes have been transformative, and the ongoing support has been instrumental in helping us achieve key goals and stay agile to new opportunities and the challenges our sport faces."
Derek Slater
Chair, Northland Cricket Association
Working with Nick on Northland Cricket's strategic planning process has been an exceptional experience. The process was thorough and well-structured, highly engaging and collaborative. Nick brought unmatched professionalism and communication, ensuring that the board and management were aligned and our stakeholders felt involved at every step. He brings an ability to address complex human and technical issues - often overlapping - in ways that are productive and positive, but which also deal with the 'gritty bits". The outcomes have been transformative, and the ongoing support has been instrumental in helping us achieve key goals and stay agile to new opportunities and the challenges our sport faces."
Derek Slater
Chair, Northland Cricket Association
I attended a great workshop with Nick and Lance facilitating as part of our strategy week. They used the concept of effective leadership mirrors high performance in sports - combining preparation, strategy, and synergy. Over two transformative days, Nick and Lance guided us to understand our team dynamics, unlock new strategies and uncover how great leaders inspire, drive change, and achieve extraordinary results.
Kala Philip
CEO, BSI Learning Institute
I attended a great workshop with Nick and Lance facilitating as part of our strategy week. They used the concept of effective leadership mirrors high performance in sports - combining preparation, strategy, and synergy. Over two transformative days, Nick and Lance guided us to understand our team dynamics, unlock new strategies and uncover how great leaders inspire, drive change, and achieve extraordinary results.
Kala Philip
CEO, BSI Learning Institute
I attended a great workshop with Nick and Lance facilitating as part of our strategy week. They used the concept of effective leadership mirrors high performance in sports - combining preparation, strategy, and synergy. Over two transformative days, Nick and Lance guided us to understand our team dynamics, unlock new strategies and uncover how great leaders inspire, drive change, and achieve extraordinary results.
Kala Philip
CEO, BSI Learning Institute
Interested?
Let’s Work Together
Copyright SHAPE 2025. All Rights Reserved®
Interested?
Let’s Work Together
Copyright SHAPE 2025. All Rights Reserved®
Interested?
Let’s Work Together
Copyright SHAPE 2025. All Rights Reserved®